Found this while messing around on SlideShare (which I might use to make my stuff more available). Good basic overview of records management. Our PatentSafe product is a specialized solution for Lab Notebooks/Patent Evidence – something that traditional Document Management/Records Management/Content Management solutions can’t really do all that well for a whole variety of reasons. But we still need to implement good Records Management practices, and this presentation explains them quite nicely.
(I guess we’re good Records Management for Electronic Lab Notebooks – shipped in a box That Just Works, and used by an awful lot of people :-))